AI for Productivity

Empower every employee with secure copilots, unified knowledge & automated task flows.

Core Capabilities

Pre-built Copilots

Turnkey assistants for Q&A, summarisation & workflow guidance.

Agent Builder

Low / no‑code designer for prompts, parameters, forms, knowledge & skills.

Knowledge Management

Automated ingestion, reprocessing schedules, section editing & embeddings.

Forms & Parameters

Dynamic data capture and runtime tokenisation for personalised outputs.

Insights & Analytics

Conversation sampling, sentiment & custom field extraction.

Agent Quality Studio

Test plans & automated evaluation to prevent regressions.

Accelerators

HR Assistant

Policy, PTO & onboarding knowledge assistant.

IT Helpdesk Copilot

Ticket triage, knowledge suggestions & incident summarisation.

Recruiting Copilot

JD drafting, candidate screening & interview briefs.

Every team, any use case, one solution

Accelerate deployment with domain-specific and LLM-agnostic templates from Kore.ai's marketplace, built for multilingual teams and ready for enterprise use at scale.

  • AI for Sales Productivity

    Enable reps with enterprise RAG search, assisted drafting, and automated follow-ups, governed and auditable.

    • Find answers fast with secure RAG across CRM and documents
    • Auto-generate emails, call summaries, and next steps
    • Track usage and outcomes with Insights & Analytics
    • Guardrails and allowed domains ensure compliant outputs
    Sales productivity with enterprise RAG and assisted drafting
  • AI for Marketing Operations

    Ship campaigns faster with knowledge-grounded content, multi-model flexibility, and built-in quality checks.

    • Create on-brand drafts grounded in approved knowledge
    • Use parameters and forms to collect brief inputs at scale
    • Evaluate quality with Agent Quality Studio before launch
    Marketing operations: grounded content and QA
  • HR Assistant

    Self-serve employee answers and workflows, policy-aware and privacy-safe by design.

    • Answer policy and benefits questions with secure RAG
    • Collect forms and parameters for requests and approvals
    • Log interactions and analyze trends via Insights
    HR assistant for self-service
  • IT Helpdesk Copilot

    Resolve tickets faster with knowledge-grounded answers, skill calls, and safe automation.

    • Surface runbooks and FAQs with enterprise RAG search
    • Trigger skills for password resets and diagnostics
    • Use guardrails and audit trails for compliance
    IT helpdesk acceleration
  • Recruiting Copilot

    Streamline sourcing and screening with structured prompts, grounded insights, and consistent workflows.

    • Summarize resumes and match to role requirements
    • Collect structured evaluations with Forms
    • Track candidate trends with Insights & Analytics
    Recruiting copilot for screening and summaries
  • Customer Service Copilot

    Deliver accurate answers and safe actions across channels with composable skills and governance.

    • Unify knowledge bases for consistent responses
    • Automate common tasks via skills and workflows
    • Continuously test responses with Quality Studio
    Customer service copilots with knowledge and skills
  • Engineering Productivity

    Boost delivery with secure assistants, orchestrated tools, and insights across repositories and docs.

    • RAG over design docs, ADRs, and API references
    • Orchestrate tools with workflows and skills
    • Monitor usage and impact with analytics
    Engineering workflows and orchestration
  • Finance & Operations

    Automate reconciliations, reporting, and policy checks with transparent governance and auditability.

    • Generate reports and explain variances on demand
    • Enforce compliance with allowed domains and guardrails
    • Analyze workflows with insights and cost tracking
    Finance reports and analysis